Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • East Coast Roaches ships live roaches to locations within the the continental United States with the exception of Florida. All orders are shipped via USPS Priority Mail (2-3 day) on Mondays, Tuesdays, Wednesdays and Saturdays.

    I guarantee live arrival, as long as you are able to accept the package on the first delivery attempt.

    The roaches are securely packed in vented plastic containers, and with heat packs (when necessary) at no additional cost.

    If temperatures in your area are over 90 degress or under 20 degrees I will contact you to confirm that you are ok with having your package held for pickup at your local post office. Leaving your dubias in a hot mailbox or out in the sun at very high temperatures for several hours is bad for the health of the dubias.

    Please let us know if you would like to have your package held at the post office and we will be happy to do so.

  • Return Policy
  • In the highly unlikely event that your roaches are DOA, please contact me that day and I can reship ASAP.